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Salesforce Customer 360 is an integrated CRM platform that connects your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre.
Not sure what exactly your business needs? Take a look at the Solution Finder to get YOUR Customer 360: [ Ссылка ]
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00:00 - Intro
00:20 - What is Salesforce Customer 360?
00:47 - Cons of working in silos
01:58 - Benefits of using Salesforce Customer 360
03:30 - Products featured in Salesforce Customer 360
07:18 - Customizing Salesforce Customer 360
08:45 - How does Salesforce Customer 360 work?
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About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
