When it comes to coffee, no one does it better than Starbucks. And that’s why their loyal customers go to their favorite Starbucks at least 16 times per month.
With great service to both employees and customers, the Starbucks family has set a new trend for what a company should be; a balance between profit and service. It is no wonder the Starbucks family had spread to 80 different countries, employing over 180 thousand people in their 32,000 stores.
Even more interesting is the Starbucks origin story. Unlike most huge billion-dollar companies, none of the key actors involved ever planned for something like what Starbucks has become today.
For CEO and later owner, Howard Schultz, Starbucks was not a dream he had pursued. Rather, Starbucks was like a love-at-first. Or better still, a love-at-first-taste.
It was a rather calm day in 1981 when Howard Schultz had come to fill an order for plastic cone filters. He then entered the Starbucks Coffee Company in Seattle not knowing that his life would change forever.
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