In a hotel in Xi’an, a robot delivered instant noodles to our room from a vending machine downstairs.
Some interesting observations: 1. Robot first took one route but then shifted gears after realizing there was a shorter route.
2. Kids tend to “humanize” robots as my girls were hugging the robot affectionately.
3. QR code should be in the room, not downstairs in the lobby. Some design improvements needed.
How commercially valuable is this service? Will consumers like to use it after the initial novelty factor dissipates?
What do you think?
