🎙️ Dive into the future of customer experience! 🚀 Join us on this captivating podcast as we uncover the game-changing impact of generative AI in customer support and service sectors. From revolutionizing workflows to enhancing personalization, we explore the pros and cons of integrating AI into CX strategies. Ohad delves into the crucial role of human oversight for top-notch outcomes, steering away from ordinary solutions towards tailored experiences.
Catch the complete conversation on our podcast channel!
