What is Benchmarking in Education, the purpose of benchmarking in education, strategy of Benchmarking, goal of Benchmarking, Education terminology.
The strategy of benchmarking is important both conceptually and practically, and is being used for improving administrative processes as well as instructional models at colleges and universities by examining processes and models at other schools and adapting their techniques and
approaches (Chaffee & Sherr 1992; Clark 1993).
More concisely, benchmarking is an ongoing, systematic process for measuring and comparing the work processes of one organization to those of another, by bringing an external focus to internal activities, functions, or operations (Kempner 1993).
The goal of benchmarking is to provide key personnel, in charge of processes, with an external standard for measuring the quality and cost of internal activities, and to help identify where opportunities for improvement may reside.
Benchmarking is analogous to the human learning process, and it has been described as a method of teaching an institution how to improve (Leibfried & McNair 1992).
Benchmarking attempts to answer the following questions:
How well are we doing compared to others?
How good do we want to be?
Who is doing it the best?
How do they do it?
How can we adapt what they do to our institution?
How can we be better than the best? (Kempner 1993)
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