I wanted to address a couple things as a lot of practices are making that transition to telemedicine. There's been a lot of scattered information, a lot of confusion, and a lot of difficulty during that transition, so I wanted to address a couple things that we're doing actively with existing clients that we have gotten set up on telemedicine as well as new clients that we're actually helping get better integrated with telemedicine and better educate their patients.

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So, I wanted to talk to you about a couple things that we're doing that you can implement in your practice to hopefully make that transition a little bit smoother. First off, you've gotta get information on your website. What we're doing is actually if they don't have a top menu bar, we're actually integrating an announcement bar color-coded in red or something that really stands out so we can create a landing page, which leads me to my second point, updating patients on COVID-related information as well as telemedicine onboarding information so they're in the loop. Another thing we're doing is actually adding, if it doesn't exist, a social media feed to their homepage. So, you can leverage your social media platforms to update your existing patients in real-time while automatically pulling that onto your site, killing two birds with one stone. And lastly but certainly not least is you need to get email communication out to your existing patient database about telemedicine, what that process looks like, and the best ways to onboard them. We actually are developing secure, HIPAA-compliant documents so we can actually onboard patients very quickly in real-time, just step-by-step visuals as well as screen flow recordings so we eliminate as much confusion as possible. I hope this helps as you're trying to onboard with telemedicine, and stay tuned for more tips as things evolve.

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