It was an absolute honour to have such a knowledgeable panel of speakers participating in the webinar "Health Equity in Language Services, Practical Steps, and Technology Know-How". Profound insights about how to build and promote language access infrastructure systemwide, how to create inclusivity, the importance of storytelling in the delivery of language services, and the initiatives to relieve interpreter trauma when working with marginalized communities.
Huge thanks to our panellists Jacqueline Ortiz, Debbie Lesser, Ludmila Golovine, Jessica Weber, and Katy Meyers for ASL interpreting, and Multilingual Media for supporting IMS Interpreter Management System on this journey.
Webinar resources

Emiliano Zucchi Translating policy into better patient care - The Northern Health TALS Model​ -

White paper: Applications of policy and the advancement of patient's health outcomes through interpreting services - data and viewpoints from a major public healthcare provider -

Learn more about IMS (Interpreter Management System) -
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