In the past, Information Technology (IT) and Operational Technology (OT) systems were kept fairly separate. IT was traditionally associated with back-office systems including accounting, billing, HR records, and customer data. OT was traditionally associated with field devices and the systems to monitor and control them such as Supervisory Control and Data Acquisition (SCADA) and distribution management systems (DMS). These technologies were developed in silos because they were managed by separate departments that had different objectives. However, with technological advancements over the years, convergence of IT and OT has been taking place and there are quantifiable benefits to utility companies as well as customers. We will joined by John McDonald of General Electric and Daniel Ohlendorf of Pacific Gas and Electric in a panel-style discussion moderated by Andrew Bochman of Idaho National Laboratory. The panelists will provide insight into how utilities can leverage this convergence for smarter, more cost-effective, and more reliable operation.

During this NARUC Research Lab webinar, you will learn what convergence of the IT and OT means, what advancements have been made as a result of utilities addressing internal IT/OT issues, what some of the security implications of greater convergence are, and more!

More on the National Association of Regulatory Utility Commissioners' Research Lab at naruc.org/Lab.

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