The art of negotiation is a very powerful skill that can be used in the courtroom and in everyday encounters. In this episode of the Game Changing Attorney Podcast, Chris Voss goes in-depth on how anyone can improve their negotiation skills.
Chris Voss is CEO of the Black Swan Group and former international hostage negotiator for the FBI. He's the national best-selling author of one of the greatest negotiation books of all time, "Never Split the Difference: Negotiating As If Your Life Depended On It."
The Black Swan Group has 10+ years of experience working with companies and individuals to take their negotiation skills to the next level.
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Key Moments:
00:26| Why Chris Voss Became An Expert In Negotiation
01:44| Negotiation Has Nothing To Do With Logic
03:16| The Value Of Negotiation Skills
04:52| Top 2 Principal Characteristics Of A Great Negotiator
06:26| Why You Should Never Split The Difference
12:47| The Secret To Gaining The Upperhand In An Negotiation
16:23| Why You Must Determine The Person’s Journey In A Negotiation
17:48| When To Walk Away From A Negotiation
22:22| Why You Should Never Use “Walking Away” As A Negotiation Tactic
25:06| Empathy Is Necessary For Influence
28:47| What To Do In An Awkward Situation
31:16| The F-word That Can Throw You Off Your Game In A Negotiation
33:20| The Proper Way To Deliver Bad News
38:01| Chris Voss On His Coaching Company Black Swan
39:26| The Mindset Needed To Excel In Negotiation
40:52| Negotiation Tactics That Can Be Learned & Applied Instantly
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