Managing your emotions during a difficult conversation can be incredibly hard. In fact, this is usually one of the key reasons why the conversation is difficult in the first place! In this video, I take a look at five strategies to achieve this almost impossible goal, taken from the communications and stress reduction literature. I hope you find them as helpful as I have.
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0:00 - Our Brains Perform Better When...
0:54 - 5 Strategies
1:03 - 1. Breathe
1:39 - 2. Take a Break
2:07 - 3. End the Conversation
3:03 - 4. Anticipate the Mismatch
3:48 - 5. Anticipate Distress Expressed as an Attack
4:52 - An Important Caveat...
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Watch More Of My Videos here:
3 Ancient Tips to Build Trust, Connection and Influence in 2022
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De-escalating Challenging Emotions in Others: A Battle-Tested Approach:
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The Commonest Mistake in Responding to Emotions
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