In this episode, Tom Ciuba joins On Top of PR host Jason Mudd to discuss crisis management and how to build a crisis communications plan.
Tune in to learn more!
🤔 5 things you’ll learn during the full episode:
What is considered a crisis and issue management
Why you should hire an outside agency to establish your crisis plan
How to update your crisis plan
How to manage social media chatter during a crisis
Lessons learned from crisis communications
🎧 Episode Highlights
[03:11] Is the term crisis overused today?
[05:24] How to start a crisis plan
[11:23] How to update your crisis plan
[16:03] Managing social media chatter during a crisis
[18:08] Lessons learned from crisis communications
[22:00] Tips for dealing with crisis communications
