What does it mean to "create an experience" in sales?
The other day I had a client ask the above
I think, that many creative service providers
...Struggle with this concept
Once they are customers, you can show them a good time
You take care of them
You respond in a timely manner
You make sure they feel heard
You put out quality work
But why can't that happen in your sales process?
When you think back to your really great customer service (CS) interactions
What do you remember?
The way they made you FEEL
The EXPERIENCE they gave you
You do that by:
Focusing on the clients' needs
Meeting them where they are
Personal and creative solutions
Being authentic and genuine
Caring about them
BEING HUMAN!!
It is the same in your sales process
Seek to make them curious to learn more
By creating an unforgettable experience
By EARNING their attention
So, do you create an experience for your clients?
On this episode of the Win More, On Purpose Podcast ([ Ссылка ])
Dale Dupree and I will be talking about...
Elevating Sales: Crafting Unforgettable Client Encounters And Leaving A Lasting Legacy
We will be discussing:
•
Isn’t sales about selling, how does serving really come into play?
•
How do you define servant leadership to someone in a sales role?
•
What are the core elements that define an exceptional sales experience?
•
How do you define a “better sales experience” through an outbound motion?
•
Why should people be so willing to play the long game over quick wins and the much shorter game?
•
Is it possible to give a good experience to people without using tangible objects and taking a digital approach instead?
•
And so much more!
So tune in, and let's get started!
If you want to hear more about how you can take your sales game to the next level
...Want to talk about what was discussed on this episode (or anything else really )
Book a Free 30-minute strategy session: Are We Meant For Each Other? ([ Ссылка ])
LinkedIn: Yaacov Steinberg ([ Ссылка ])
Email: yaacov@yaacovsteinberg.com (mailto: yaacov@yaacovsteinberg.com)
In 2019, Dale founded The Sales Rebellion. His conquest of changing the game has expanded beyond his role from individual contributor to VP of Sales as the Copier Warrior.
Now, as the Leader of the Sales Rebellion, he is teaching the masses how to choose legendary for their sales career and making it his goal to stomp out mediocrity in the sales profession. It is time for a Sales Rebellion to rise.
The Rebellion is founded on these principles - Radically educating prospects with a first touch; responses, good or bad, but never indifferent; territory is your community; enabling sales wanderers; pipelines are alive; fellowship over negotiations; community over commission.
If you want to hear more about how Dale Dupree can help you, you can reach out to him via LinkedIn ([ Ссылка ])
You can get tickets to the first-ever TSR event here ([ Ссылка ]) .
If you would like to receive emails about my upcoming LIVE Podcasts please email me and let me know…
This way I can add you to the growing list of people who together are learning how to be better at sales.
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