After getting your baggage, you will go through the airport security/ customs on the way out.
You are now at the Arrival Hall at Level 2. Proceed to the lift to Level 1 (Transportation Hub). Here travellers have the options of taking the bus, renting a car or getting a ride from e-hailing services.
0:32 - For e-hailing service, head to Door 5. Open the app. There are a few services available, the most common one is Grab. Others are Air Asia Ride, inDriver, etc.
0:35 - Step by Step How to use the Grab app to book your car
- Select 'Car'
- Enter 'Where To'
- Choose "Pick up Location"
- Select "Level 1 - Door 5"
- Tap "Choose This Pick-Up"
- Check you have chosen the right Pick-Up and Where-To Locations
- Pick your ride: depending on how many pax, number of luggage
- Tap "Book JustGrab"
- Wait at Door 5
- The e-hailing cars will be in a queue, look for your ride
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