Business process re-engineering is a revolutionary approach for improvement.
BPR is a clean slate change, in BPR organizations eliminate existing process and add new processes or modified processes.
BPR is the customization of business processes for further improvement.

There are 4 key steps in BPR
1: Identify the process
2: Analyze the process
3: Design the proces
4: Implement & control the process

Benefits of BPR
1: Improve customer satisfaction
2: Reduce cost
3: Enhance overall performance

Challenges in BPR
1: Clear & strong planning

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