Parker is a call specialist for Greater Twin Cities United Way’s 988 Suicide and Crisis Lifeline. He provides help, hope and support for those who are going through a difficult time.

“By helping callers stay safe today. I empower them to find hope for tomorrow.”

Through our 211 resource helpline, United Way acts as a bridge, providing people with information and referrals to over 40,000 statewide resources and services to ensure they have their basic needs met. So when the Minnesota Department of Health sought applicants to become Minnesota-based providers of the National Suicide Prevention Lifeline, we made the leap. Building on the bridge role we play through 211, and in service to the very real mental health challenges surfaced in our research, in 2020 we embarked on the path to becoming a provider of the 988 Suicide and Crisis Lifeline.

“I decided to become a call specialist because I found it really important to help people through their struggles with the world the way it is. I think it’s really important to have people there to listen and support when people need it.”

If you, or someone you know, is struggling with suicide, dial 9-8-8 (or 1-800-273-8255) for immediate support.


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