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A medical office assistant reacts to an anxious client in an abrupt and unhelpful way. Empathy and Active Listening are skills that cannot be learned from a book, or a talking book.

LearningBranch courses use video, listening and recording to help anyone working with clients and co-workers learn and practice appropriate communication strategies necessary for their jobs.

The video of the effective approach is included in LearningBranch suite of communication skills' training modules which focus on universal communication and cultural competencies, such as Receiving Feedback, Giving Feedback and so on.

Visit [ Ссылка ] to see our courses that cover the competencies necessary for a variety of allied health professional and other business and health care careers. Excellent for entry-level workers who may not have English as a first language.

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