Prove the return on investment and increased customer engagement from smarter interactions.

Learn how a Cloud Communications Platform as a Service (CPaaS) and digital messaging channels can drive ROI by increasing customer engagement, driving revenue growth and operational efficiencies, and reducing costs.

The CPaaS market is rapidly growing as businesses realize they need to invest in a centralized platform to successfully manage their interactions with customers across multiple channels. However, with competing priorities for spend, IT and CX transformation leaders are often challenged with proving the ROI to justify this investment.

Speakers:Charlotte Jewsbury | Director, Marketing, Webex CPaaS Solutions, Cisco
Ramy Riad | Head, Future Messaging, Cisco

свернуть