Agile service management combines the best of the agile framework and ITSM. But what are the benefits of agile service management?

This video takes a closer look at the value that applying the agile principles to your service management can bring to your organization.

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💭 Want to know more?

Ready to bring back speed, flexibility, and customer focus to your IT department?

Download the agile service management e-book to learn everything you need to know to make your IT department more agile – from seven common pitfalls of agile transitions to making your Service Level Agreements more flexible: [ Ссылка ]

Or find out what other ITSM terms really mean:

What is ITIL? [ Ссылка ]

What is incident management? [ Ссылка ]

What is change management? [ Ссылка ]

What is knowledge management? [ Ссылка ]

What do these 26 IT service management terms mean? [ Ссылка ]

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⭐️ TOPdesk is one of the fastest-growing service management providers worldwide. Our goal? Helping other companies make their services simpler, better, and smarter. Customers across the globe use our software to streamline their IT service delivery.

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