Unified Communication (UC) is the integration of a plethora of communication services such as IP telephony, video conferencing, instant messaging, presence and directory sharing, screen sharing and voicemail, e-mail, SMS and fax. Unified Communication provides a consistent user interface across multiple devices including PC’s, Tablets and Smartphones.
Companies today provide many of these services for their staff but they are installed on different servers, managed by different IT staff members from different hardware and software providers. Many companies subscribe to these services from different providers with different user interfaces and no way to communicate across services. Unified Communications (UC) brings them all in to one user interface with a reduced burden on IT staff, hardware and software licenses, allowing unified communications.
If your company employs staff that work remotely, on the road or from home you have probably experienced the pain, trying to track them down for information or to schedule a meeting. Even armed with communication devices such as laptops and smartphones, e-mails and voicemails can remain unread and unheard for hours. Unified Communications (UC) systems allow you to instantly see your staff member’s availability, and with a click of a button choose the best way to contact them that will allow you to get the quickest response. They can join an audio or video conference just by clicking a button or by sending an instant message if it’s just a simple answer that is needed. Unified Communications (UC) systems allow better collaboration, boost productivity, improve customer service and enable employees to work smarter.
Unified Communication is connectivity — anytime, everywhere.
Unified Communication provides immediate savings in costs and time. It cuts down on wasted communication attempts, operational and maintenance (via one combined network solution) costs and facilitates, smart and time-saving unified connectivity between employees and customers. This translates into higher ROI and increased agility to adapt to market changes.
Contact Connect Everywhere to find out how your company can benefit from an affordable Unified Communications solution.
