Dental offices extoll an immense amount of effort and money trying to get new patients. Nothing is more disheartening than when a new patient schedules an appointment but does not show up. Unfortunately, this occurs more than many offices would wish it to happen.

Is there any way to stop this, or is this just the nature of some patients? Dr. Steven Katz, Dental practice owner, and dental coach spoke with us about new patient protocols and what he believes are the root causes of new patient no-shows.

Looking for more ways to improve your patients' experience? Check out Weave, an all-in-one patient communication platform for small businesses and healthcare providers: [ Ссылка ]

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