Summary of "The Fine Art of Small Talk"
How to Start a Conversation, Keep It Going, Build Networking Skills – and Leave a Positive Impression!
by Debra Fine
• Conversation with other people is unavoidable. Learn to enjoy it.
• Small talk skills will help you become a stronger leader, squelch your fear of unfamiliar social situations and boost your confidence.
• Step out of your comfort zone by taking a risk and "assuming the burden" of carrying on a conversation.
• First, make eye contact, smile, extend your hand and introduce yourself.
• Remember people's names and use them.
• Initiate a conversation by making a statement and following it with a question.
• Actively listen and "dig deeper" with questions. Get new acquaintances to talk about themselves.
• Use visual and verbal cues to show you are listening.
• A meaningful conversation involves give and take, so be willing to talk about yourself.
• Prepare for unfamiliar social situations as you would for a job interview.
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