Netflix and Amazon Primes streaming services both work on Windows 10’s default browser, Edge, but may need an update to Silverlight, an application framework that Microsoft created and maintains. So if for some reason video streaming is not working, or acting very slow to render, this tutorial should address most related issues.
Issues addressed in this tutorial:
Netflix not streaming HD
Netflix not streaming in 4k on PC
Netflix not streaming 1080p
amazon not streaming 4k
amazon prime not streaming in HD
amazon prime video not streaming on TV
amazon not streaming in 4k
If you’ve upgraded from a Windows 7 or Windows 8 device to Windows 10, there is a greater likelihood you could be experiencing this issue, as the older version of Silverlight may have travelled across when you migrated.
This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems. Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).
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