Open innovation: what about public sector organizations?
Public sector organizations are used to a very different mode of #procurement — specifying exactly what they want to buy and then tendering for companies to provide it.

Open innovation focuses instead on posing a question or a problem and inviting companies to solve it in any way they can. The concept is developed, trialled and then scaled. It’s a new way of working with the market.
That said, there are a few organizations that are trying the #openinnovation approach and have started producing interesting results. One of them is Transport for London.

With Rikesh Shah, Head of Commercial Innovation we deep dive into the #TfL experience sharing a lot of best practices other public government organizations can "steal". Here are the top 4 takeways:
- You need to get buy-in at all levels: leadership, operations and customers.
- You need to have a simple and clear narrative, both internally and eternally.
- Any forward change should be properly managed by priory identifying risks and concerns.
- Start small and build confidence.

свернуть