If your Firestick is stuck on the Fire TV logo, you can try the following steps to troubleshoot and resolve the issue:
Restart the Firestick: Unplug the power cord from the Firestick and wait for about 10 seconds. Then, plug it back in and see if it boots up properly. Sometimes, a simple restart can fix minor software glitches.
Check the power source: Ensure that the Firestick is connected to a power source that is working correctly. Try plugging it into a different power outlet or using a different USB power adapter or cable to rule out any power-related issues.
Remove any additional devices: If you have any additional devices connected to the Firestick, such as external hard drives or USB devices, disconnect them and try booting up the Firestick again. Sometimes, incompatible devices can cause startup problems.
Factory reset the Firestick: If the previous steps didn't work, you can try performing a factory reset. Keep in mind that this will erase all data and settings on the Firestick, so you will need to set it up again from scratch. To perform a factory reset, follow these steps:
a. On the Firestick remote, press and hold the Back button and the Right side of the navigation ring together for about 10 seconds.
b. A message will appear on the screen asking for confirmation. Select "Reset" to proceed.
c. The Firestick will go through the reset process, and once it's complete, follow the on-screen instructions to set it up again.
Contact Amazon support: If none of the above steps resolve the issue and your Firestick is still stuck on the logo, it's recommended to reach out to Amazon support for further assistance. They may be able to provide specific troubleshooting steps or advise you on the next course of action.
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