OPERATIONS MANAGEMENT : CAPACITY AND CONSTRAINT MANAGEMENT - CAPACITY - DESIGN CAPACITY - EFFECTIVE CAPACITY - UTILIZATION - EFFICIENCY - CAPACITY STRATEGY - MANAGING DEMAND - SERVICE SECTOR DEMAND AND CAPACITY - ADJUSTING SEASONAL DEMAND - BOTTLENECK ANALYSIS AND THEORY OF CONSTRAINTS - BREAK EVEN ANALYSIS FOR SINGLE PRODUCT - BREAK EVEN ANALYSIS FOR MULTIPLE PRODUCTS - REDUCING RISK WITH INCREMENTAL CHANGES - APPLYING EXPECTED MONETORY VALUE (EMV) to CAPACITY DECISIONS - APPLYING INVESTMENT ANALYSIS TO STRATEGY DRIVEN INVESTMENT
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