Our Surveys and Feedback tools are grouped into a product called Hotjar Ask that’s priced based on the number of responses you want to collect in those tools. And our Heatmaps and Recordings tools are grouped into another product called Hotjar Observe that’s priced based on the number of sessions you want to capture.
- Observe: Through a lightweight, privacy-first script on your site, Hotjar collects user experience data. You’ll move back and forth from aggregate charts and heatmaps of that data, to recordings of real people using your website.
- Ask: Quality user research doesn’t have to be time-consuming and expensive. With Hotjar Ask, getting customer feedback is a breeze. Reach the right users at the right time, collect responses fast, and get actionable user feedback to improve user experience confidently.
- Engage: There’s nothing more valuable than talking directly to your users. With Hotjar Engage you can now conduct user interviews seamlessly and regularly to stay up-to-date with users' behavior and needs. Continuous user research has never been easier; in a matter of minutes, you can set up interviews, recruit the right users and get calls scheduled.
Observe and Ask have Basic (free), Plus, Business, and Scale plans. Hotjar Observe is available for free for up to 35 daily sessions and unlimited heatmaps. Paid plans start at €32/month. Hotjar Ask is available for free for up to 20 monthly responses with 3 surveys and 3 feedback widgets. Paid plans start at €48/month.
Hotjar Observe is available for free for up to 35 daily user sessions. Paid plans start at €32/month.
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