Become a Skilled Caregiver Who Gets Hired

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Workforce provides free online training for aspiring home health aides who want to build their healthcare careers and find reliable employers.

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In this module, you will learn about the various types of communication and what effective communication looks like. Additionally, you will be introduced to communication strategies while working with individuals you may come across in the home health care field.

After completing this module, you will be able to:
- Define communication
- Compare verbal and nonverbal communication
- Describe active listening
- Describe how to communicate with people of different cultures
- Identify barriers to communication
- Identify what good communication looks like
- Describe how to communicate with the healthcare team
- Describe how to communicate with the cognitively impaired
- Describe how to communicate with older adults

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