Meet SoundHound Inc. Experts for A Step-by-Step Guide for Voice AI User Testing

Houndify combines the smartest voice AI with engineering expertise to help brands build conversational voice assistants. From proprietary components to a customizable and scalable voice AI platform, we have the tools to build a highly accurate and responsive voice user interface.

Here's what one of our experts, Val Schweisberger, had to say about user testing for voice assistants:

“Standard usability testing is giving people two or three of your core tasks with the build and see if they can do it without any interference or guidance from a researcher. Then ask them afterward, how easy or difficult was that? Was anything unclear? You should also get the population you need for the test. Sometimes you have to go the extra mile, and it’s worth it.”

Watch the video to hear more advice on best practices for voice AI user testing from SoundHound Inc.’s Senior User Researcher, Val Schweisberger.

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