Welcome to Daraz Sri Lanka! In this comprehensive video, we'll guide you through the hassle-free process of returning a product on our platform. We understand that sometimes, a product may not meet your expectations, and we're here to make the return process as smooth as your shopping experience.

What you'll learn in this video:

Initiating a Return:
- How to log in to your Daraz account.
- Accessing your order history.
- Selecting the item you wish to return.

Return Reasons:
- Choosing the appropriate reason for the return.
- Providing additional details to help us understand your concern.

Return Pickup:
- Scheduling a return pickup at your convenience.
- Preparing the product for pickup.

Return Packaging:
- Properly packaging the item to ensure safe transit.

Tracking Your Return:
- Monitoring the return status through your Daraz account.

Refund Process:
- Understanding how and when you'll receive your refund.

At Daraz Sri Lanka, we value your satisfaction and strive to make your shopping experience enjoyable from start to finish. Watch this video to become a return pro and shop with confidence! If you have any questions, feel free to reach out to our dedicated customer support team. Happy shopping!

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