Hotel English Conversation: Checking out of a hotel.
This video will take you through a common English conversation for checking out of a hotel. The process of leaving the hotel is called 'checking out of the hotel'. To check out of a hotel, you need to pay your bill, pack your luggage and leave.
Mr. Walter is in London for a business meeting. He stayed two nights in a hotel and now he comes to the front desk to check out, pay the bill and leave to the airport. Watch the video, listen to the Conversation and answer the exercise.



Transcript:
Receptionist: Good morning Mr. Walter, how can I be of assistance today?
Mr. Walter: Yes, please. I need to check out now. Here is the key to my room.
Receptionist: Okay, I’ll just bring up your account.
Mr. Walter: Great.
Receptionist: Did you enjoy your stay with us?
Mr. Walter: Yes, for the most part.
Receptionist: Was there anything from the minibar?
Mr. Walter: No, I didn’t have anything.
Receptionist: All right then, the bill comes to $115.67, including tax.
How would you like to pay for that?
Mr. Walter: I'll pay cash, but I'll need a receipt so I can charge it to my company.
Receptionist: Absolutely. Here we are sir.
Mr. Walter: Thanks! Now I need to get to the airport. I have a flight to catch at three o'clock, so what is the quickest way to get there?
Receptionist: We do have a free airport shuttle service.
Mr. Walter: That sounds great, but will it get me to the airport on time?
Receptionist: Yes, it should. The next shuttle leaves in 15 minutes, and it takes approximately 25 minutes to get to the airport.
Mr. Walter: Fantastic. I'll just wait in the lounge area. Will you please let me know when it will be leaving?
Receptionist: Of course, sir. If you like you can leave your bags with the porter and he can load them onto the shuttle for you when it arrives.
Mr. Walter: That would be great thanks.
Receptionist: We look forward to seeing you again soon. Have a safe trip home.
Mr. Walter: Thank you. See you next time.


Check your understanding
Exercise: Choose the correct answer:
Mr. Walter wants to:
1. Book a room.
2. Leave the hotel.
3. Change the room.

Did he enjoy the stay at the hotel?
1. Yes, he did.
2. No, he didn’t.

Did he take anything from the minibar?
1. Yes, he did.
2. No, he didn’t.

How will Mr. Walter pay the bill?
1. He will use credit card.
2. He will pay cash.

The bill …
1. doesn’t include tax.
2. includes tax.

Mr. Walter needs a payment receipt so that he can:
1. keep it as a proof.
2. use it at the airport.
3. charge the bill to his company

How long does it take to get to the airport?
1. a quarter of an hour.
2. half an hour.
3. 20 minutes.

How can Mr. Walter get to the airport?
1. By snuffle.
2. By shackle.
3. By shuttle.
4. By shuffle.

The airport shuttle service is…
1. for free.
2. included in the bill.

Mr. Walter will…
1. wait in the lounge area.
2. leave the hotel immediately.
3. look for a taxi.


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▬ Contents of this video ▬▬▬▬▬▬▬▬▬▬

0:00 - Intro
0:20 - Hotel check out conversation
2:25 - Exercise (Check your understanding)
6:51 - Vocabulary



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