Combine Azure Communication Services, the same platform that runs Microsoft Teams, with the Azure OpenAI service for generative AI using GPT. Watch the full video here: [ Ссылка ]

Automate and transform your customer service interactions with faster and informed human-like responses, whether text-based through BOTs or through integrated voice channels. Provide a seamless escalation path for agents, with the context and precise information they need to rapidly and effectively respond to escalations.

Bob Serr, Azure Communication Services VP, joins Jeremy Chapman to share how to build GPT-automated customer support with Azure Communication Services.

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#GenAI #OpenAI #Azure #GPT

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