For nearly a decade, SoCalGas has led the way with innovative behavioral energy efficiency programs that have grown from 25,000 customers to more than 2 million. Dr. Liza Legaspi, Energy Management Supervisor at SoCalGas, reflects back on the program's inception, looks at how data continues to inform its significant progress, and talks about how digitalization is making the program more efficient by enabling SoCalGas to maneuver with agility, change direction more quickly and better understand its customers.
