Disruptive innovators seek to activate underserved market niches and steal incumbents’ customers on the back of all-in-one mobile apps and engaging experiences. The rise of Big Tech and neobanks across APAC is evident, offering a Netflix experience that is highly engaging and contextualised, anytime, anywhere. This directly challenges incumbent banks that offer suboptimal user experience with business models that rely on customer apathy. Capitalised and hungry to take a share of the pie, there's no stopping these new players. This is one battle in a bigger war: the war for engagement.

Join industry leaders as they discuss in this panel:

• Outlook for APAC and strategic investments for banks to remain relevant
• Lessons and wins from a bank's digital transformation journey
• The future of the war for engagement in banking

Speakers:

• HDFC Bank Group CIO Ramesh Lakshminarayanan
• BDO Unibank Head of Digital Mark Bantigue
• Übank Director Marek Hovorka

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