Subforms in Zoho CRM enable you to enter additional line items for a particular record, besides the primary set of fields.
For example, a life insurance company that uses CRM to manage their policy holders may use a primary set of fields to record details such as the policy holder's name, age, etc. The company also needs to capture information about the policy holder's dependents. Since the number of dependents will vary, the company can use a subform with its own set of fields, where each line item represents an additional dependent, and users can add as many line items as required.
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