Embry-Riddle Aeronautical University is the world’s largest university specializing in aviation and aerospace, with over 130,000 students between their campuses in Prescott, AZ and Daytona Beach, FL. To make the student experience second to none, the department of Integrated Student Services (ISS) at Embry-Riddle Daytona operates as a “one-stop shop” for student needs. Wanting to improve existing student technology investments, ISS leveraged Microsoft partner Woobot to link Salesforce and Teams to deliver better, faster outcomes.

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