First of all this video's intent is not to stop my viewers from buying a Dji product. This is just to finally share with my followers what all has happened with my personal experience since i first discovered my Dji Mavic Pro came with Gimbal issues on delivery Jan 21st 2017.
Overall, i think that DJi is making some amazing products (when they work). However, some of those products come with issues and if you are lucky enough (like i was) to get one with some of these issues then you will get to spend some quality time with Dji Support.
If you are getting a Mavic Pro and you do end up having an issue then just be aware that the odds of them sending a NEW exchange is very small and be prepared to either have your drone repaired or a refurbished sent in it's place.
YOU CAN CHECK YOUR PRODUCTION DATE HERE WITH SERIAL NUMBER -
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As long as you purchase knowing they have a bad history with many of their customers having an unpleasant experience when it comes to returns, exchanges, and repairs through customer service you might end up alright. Maybe you will be one of the lucky ones and get one straight from factory that works flawlessly and never have to deal with an exchange. I do know many people who have been this lucky. Honestly with the amount of Mavics sold your odds are at least 50/50 or even better that you will get one that is 100% working.
I fixed my gimbal by returning the product to DJi. I am packing up my entire fly more bundle again to send in for a full refund of my Mavic Pro, Accessories, and Dji Care / Refresh.
I will keep track of how long it takes to get a full refund and update everyone here on my channel.
Yeah, i could have settled for a repair or refurbished product but from the beginning i was told they were going to do a full NEW replacement on everything (which is why they asked for my accessories back). If i had not been promised this i might have ended up another of the unlucky who seem to need to send back their mavics 3-4 times before getting a refurbished that actually works 100%.
It might be better to wait till Best Buy has them in stock so if you get one with camera Jello, or a horizon that will not stay level no matter what adjustment you do to it, or maybe the right side of the camera is blurred out, or the gimbal has a broken ass end cracked on delivery, or one of other issues some have reported you can return it.
I suggest getting State farm insurance (a PAP plan) to cover your drone over the DJi refresh care (or at least both). here is a link to offices around the United States that offer a stand alone policy for this type of coverage. it covers your drone in the event of a crash, loss, theft and even if you lose it in a lake or ocean and can not retrieve it. most are around $60 a year with no deductible. Check this link to see a confirmed agent near you.
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Hear are the links for all the videos i posted prior to finally having to make this one.
1st update - noticing the gimbal glitch and Horizon tilt
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2nd update - about the gimbal issues.
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3rd update - more horizon issues using a red line to notice them.
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4th update - Most watched, DO NOT accept a busted gimbal.
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Video of me packing and mailing my Fly More Combo back to DJi.
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Video of me receiving my NEW Exchanged mavic pro fly more bundle (not really).
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I am listing links to equipment i use and equipment i plan to get one day. any clicks on any of the links helps. Purchases from the links help me continue these videos. - Thank you
current list of equipment -
- Mavic Pro DRONE - [ Ссылка ]
- GoPro Hero 4 - [ Ссылка ]
- Saramonic G-mic - [ Ссылка ]
- Flex Tripod for Gopro - [ Ссылка ]
- 64 Micro SD card - [ Ссылка ]
- 64GB SD card [ Ссылка ]
- Macbook pro - [ Ссылка ]
- Awesome carry bag for Mavic Pro - [ Ссылка ]
- Iphone 7 Plus - [ Ссылка ]
- iphone 7plus slim case - [ Ссылка ]
- Flex tripod for iphone - [ Ссылка ]
- Chargeable AA Batteries - [ Ссылка ]
Gear i plan to add to my list (one day)-
- Canon T6i - [ Ссылка ]
- Rode mic [ Ссылка ]
- Flex tripod - [ Ссылка ]
- GoPro hero 5 - [ Ссылка ]
- Canon 70d - [ Ссылка ]
- Canon G7 X - [ Ссылка ]
- imac - [ Ссылка ]
- Phantom 4 PRO drone - [ Ссылка ]
- super thin iphone case - [ Ссылка ]
- iphone case card holder - [ Ссылка ]
Social Media Links -
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