Here's how to Fix Epic Purchasing errors when using Saved Xsolla Credit Cards.
These errors are caused by some technical issues with the Xsolla payment processor and not by your account or payment method. They suggest that you can try the following steps to fix the problem:
- Remove the Xsolla credit card from your Epic account and try your purchase again. To do this, go to the payments section in your Epic Account and click the trash can icon next to the payment method you wish to remove.
- If this does not work, contact Xsolla support and ask them to check if there is any issue with their service or your card details.
- If none of these solutions work, contact Epic Games support and explain your situation. They will be able to assist you further and provide you with an alternative payment method if needed.
i. Here are some potential issues when using Xsolla to pay with credit cards on Epic Games:
1. Credit cards from only certain countries may be accepted based on Xsolla's terms - so international cards can get declined.
2. Payments may initially get authorized but fail later during transaction processing due to invalid CVVs or other data errors.
3. Users may encounter unspecified errors during checkout that fail the transaction.
4. Temporary holds from preauthorizations cause confusion on available credit limits later.
5. Convenience fees, currency conversion rates or foreign transaction fees associated with Xsolla payments are unclear or too high.
6. Customers get automatically subscribed for recurring payments without properly opting in.
7. Refunds and dispute processes for failed payments are inconvenient or lack customer support.
8. Users face security codes, two-factor authentication loop errors preventing completing payments.
9. Overall lack of clarity in Xsolla payment processes, valid card requirements leading to abandoned purchases.
10. Customers experiencing site glitches, lag when navigating between Xsolla and Epic sites during payment.
In summary - country/region limitations, temporary holds on funds, unclear fees, recurring payments opt-ins, lack of payment support and technical issues exist as common Xsolla customer complaints when handling Epic transactions.
Learn more@ [ Ссылка ].
![](https://s2.save4k.ru/pic/bMXRj8IY49E/mqdefault.jpg)