Presented By: John Norton


Speaker Biography: Developer and provider of ISO 17025 Management Systems to over 1,000 labs worldwide. 25 years of experience in the field of testing, ISO 17025, standards development, product safety and performance specifications, measurement, uncertainty, and calibration. Two years developing solutions specifically tailored for the Cannabis lab industry. John is a licensed professional engineer and an expert in laboratory operations and management. John holds a bachelor's degree in Mechanical Engineering from the University of Michigan and a master's degree in Management.


Webinar: Quality. A Cannabis Lab's Business Plan and Operation Model


Webinar Abstract: Too often, cannabis labs are trying to open for business without the solid foundation of an ISO management system. This afterthought is detrimental to labs’ short and long term success as they struggle to produce reliable results and gain stability. Labs that begin with a quality mindset open doors for business quicker and generate sustainable revenue and profit. A quality business model depends on a logically structured management system that addresses how the laboratory operates and delivers accurate and reliable test results. With quality as a business plan and model, every decision is made within the context of delivering accurate and reliable test results. What is the scope of activities the laboratory wants to undertake? What instruments have those capabilities? What competency of staffing is required to operate those instruments? Which consumables? Within a structured management system, these questions, and more, will be answered leaving no doubt about the lab’s future success.


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