For the FULL version of this video, visit: [ Ссылка ]
Now that we know all about the California Healthcare Interpreting Association's (CHIA) ethical decision-making process for healthcare interpreters, let's put it to good use! (Please note that scenario 1 is discussed in the class I teach about the ethical decision-making process and does not have its own video).
In this scenario, the patient you’re interpreting for begins cursing at the doctor because they’re upset with their medical treatment. They don’t call the doctor any names, but they use a lot of profanity to express how upset they are.
I know we're eager to consider what we'd do in this situation, but for the purpose of this exercise, we're going to engage in CHIA's ethical decision-making process to determine the best course of action. This is a great way for us as medical interpreters to look at our actions under a microscope and determine the best course of action using a standardized process!
To access CHIA's California Standards for Healthcare interpreters: [ Ссылка ]
To watch a video breaking going over the steps of the ethical decision-making process (and how to remember it): [ Ссылка ]
Did you know? CHIA's code of ethics is only ONE of THREE medical/healthcare interpreting codes of ethics which are required for the U.S. national medical/healthcare interpretation certification exams! To see a comparison of all three codes of ethics: [ Ссылка ]
Chapters:
00:00 - Intro
00:58 - Scenario 2: Patient Cursing at the Doctor
01:25 - The CHIA Decision-Making Process
02:58 - Step 1: Ask questions
03:45 - Step 2: State problem, rank ethical principles
04:37 - Step 2, Pt 2: Rank the ethical principles in applicability
07:16 - Step 3: Clarify personal values
08:35 - Step 4: Possible actions and their risks & benefits
10:49 - Action 1: Don't interpret the bad words
12:12 - Action 2: Just interpret what is said
13:18 - Action 3: Remind the patient that you must interpret
15:40 - Step 5: Choose the action
16:46 - Step 6: Evaluate the outcome
