This week on our podcast, we recorded live at ACCA 2024 in Orlando. Our captivating conversation with Tersh Blissett, a vanguard in service innovation and co-host of the Service Business Mastery Podcast.
Tersh discusses his early curiosity that led him from tinkering to studying engineering at Georgia Tech, eventually finding his true calling in the trades.
He became co-owner at Tri-Star Heating, Air, and Plumbing before launching his own high-end HVAC company, Service Emperor, in 2019.
Distinct from Tri-Star’s high-volume approach, Service Emperor prides itself on meticulous attention to detail—ensuring technicians are not only skilled but also exceptionally respectful and mindful of the clients' homes, a necessity given the upscale Savannah residences they service.
Tersh began a podcast to highlight his journey starting and operating a new HVAC company. Podcasting about Service Emperor marked a pivotal moment for Tersh, igniting a passion that ultimately led him to focus full-time on the Service Business Mastery Podcast.
To maintain his businesses while dedicating himself to podcasting, Tersh enlisted trusted partners, offering equity to ensure both ventures thrived without his constant oversight. Emphasizing the mantra “Where you focus is where you grow,” Tersh has successfully expanded his podcasting career, now boasting over 200,000 monthly downloads.
A few key takeaways:
Passion and Purpose: Tersh’s journey from a kid with a curiosity to tinkerer, led to a very successful life as an entrepreneur in the trades.
Transition and Adaptation: Tersh has a unique ability to transition from one venture to another, adapting to new ideas, new roles, all while leveraging his skills and experiences to create value in different contexts.
Detail-Oriented Service: Tersh’s focus on the little things that matter to customers, like cleanliness and respect for clients' homes, emphasizes the importance of attention to detail in building a successful service-oriented business.
Value of Partnerships: Bringing in trusted partners to help manage and grow demonstrates Tersh’s value of partnerships and recognition that to scale and grow, it takes a team.
And more!
Additional Resources
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👉 Connect with Tersh Blissett
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Service Emperor: [ Ссылка ]
TriStar Heating, Cooling, Plumbing, and Electrical: [ Ссылка ]
Service Business Mastery Podcast: [ Ссылка ]
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