Let's show you how to do a factory reset on your Playstation 4.
In this video, I walk you through the steps to factory reset your Playstation 4. There are a few options depending on how much of your data you want to wipe from the system memory. First, go to Settings and then scroll down to Initialization. Choose between Clear Learning Dictionary, Restore Default Settings or Initialize PS4. For the Default Settings, you need to enter the system restriction passcode or 0000 if you never set a restriction passcode. For the Initialize PS4, this will wipe all data, games, users, etc, and go back to an out-of-box state. You can do a Quick or Full wipe. I recommend using the FUll swipe. This process might take several hours to be reset.
I hope this video helped solve your problem. App still not working? If so, drop your question in a comment below!
