As retail continues to struggle in view of the pandemic, be it due to forced store closings or excessively restricted consumer access rules, our teams at Instore Solutions came up with yet another innovation that we are pretty confident is going to change the way service-oriented retail is going to welcome its customers going foward. We call this simply the digital appointment app. But we also could have called it "personal appointment app", because it does not (need to) turn a customer into a number (and the shop-assistant neither). It does not require any hardware (unless you wish). It comes with some more exciting and unique advantages - have a look at our next episode video of how smart retail will evolve.
