For this week's podcast, we had a great conversation with Javier Andrés Bargas-Avila, Google's UX Director. Ever wonder how Google ensures its products cater to user needs while balancing business and engineering demands? Javier shares his journey from psychology student to UX research leader, revealing the intricate process of integrating user insights into product development. From prioritization challenges to the concept of Critical User Journeys (CUJs).
Key chapters
0:00 Prioritization Challenges and Critical User Journeys
16:08 User-Centric Product Development Lifecycle
22:56 Implementing and Measuring Critical User Journeys
