Impact of Artificial Intelligence in Food Service Industry.

Artificial intelligence applications are steadily making their way into the food service industry.

FLIPPY : California-based Miso Robotics is a startup focused on AI-driven robotic solutions for the kitchen environment. The company’s flagship AI kitchen assistant, “Flippy,” assists with grilling, frying, prepping and plating. Flippy is capable of cooking burgers and placing them on buns. CaliBurgers has already implemented "Flippy" in their Kitchen at select locations across US.

JAPAN: In Japan Kaiten-zushi is a sushi restaurant where the plates with the sushi are placed on a rotating conveyor belt or moat that winds through the restaurant and moves past every table, counter and seat. Customers may place special orders. The final bill is based on the number and type of plates of the consumed sushi. The selection is usually not limited to sushi; it may also include drinks, fruits, desserts, soups, and other foods.

BRIGGO's ROBOT BARISTA: Here in the US, Briggo’s robot baristas prepare coffee drinks on demand, typically in corporate environments.

PERRER: Japanese technology firm SoftBank has collaborated with MasterCard to generate an AI-driven humanoid robot called Pepper. Pepper is a robot waiter that processes customer orders, provides product recommendations and allows customers to make payments via their Mastercard account by using the robot’s handheld tablet.


5.Colonel Sanders takes it one level higher. KFC is developing a restaurant that uses AI face recognition technology to infer what a customer may be interested in ordering – based on their sex, facial expressions, and other visual features. It uses Chinese search engine Baidu's cutting edge

"predicting behavior based on physical traits is called physiognomy"

Restaurants may also take advantage of new technology to offload menial work. Redwood City, California-based Bear Robotics, for example, has created a robot named Penny that can serve and bus tables. “Everybody loved to see the robot in the restaurant,” Bear Robotics CEO John Ha said.

Food delivery is another area where robots are making inroads.

GINGER: Standing around 5 feet tall, Ginger is a humanoid robot designed to deliver food between the kitchen and restaurant tables. To do this, it uses smart sensors to work out what is happening around it, in order to figure out the best way to maneuver inside the restaurant’s environment. Paaila Technology.

KIWIBOT Kiwi designs tiny buggy-style electric robots that roll along city sidewalks at about 4 miles per hour and hold a couple of bags of groceries.

DRU: Domino’s does plan to have wheeled robots deliver pizza to customers in Europe by the end of the year. In co-operation with Starship Technologies, Domino’s Robotic Unit will use small six-wheeled robots to deliver pizza to customers within a one mile radius of stores in Germany and the Netherlands.

FLIRTY DRONES: Dominos have already tied up with Flirty a drone company to deliver pizzas using food delivery drones.

Taco Bell & Subway – AI Bots for Ordering

It is unlikely we will see the person behind the counter disappear in the near term, but companies are invested heavily in the belief that orders taken by machines are going to grow noticeably in the coming years.

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