In the building industry, we think of resilience predominantly as a physical infrastructure issue – passive survivability, uninterrupted power supply, and managing storm surges and flooding. The other side of resilience is business continuity and the human aspect of organizational function. Our current experience with COVID-19 is truly emphasizing how critical it is to be prepared to address the human dimension and manage operations from that perspective – from business continuity to psychological health. This webinar addresses the three pillars of resilience: people, processes, places, with a focus on the people and people-related processes. We address business processes, single points of failure, data security, managing people in a virtual environment and more.

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