www.ETCanadaExchange.com
Speaker: Dr. Ron Babin, Adjunct Research Advisor, IDC Canada
Description: Examples of specific topics include:
• New organizational structures to accommodate digital labour
• Changing skill requirements for process automation
• Displacement of no-longer-needed skills and how to reposition the workforce
• How to blend and balance human and automation for effective and efficient processes
The presentation and panel discussion will be vendor and product agnostic. Case studies will be used to describe how organizations have adapted to the introduction of process automation.
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