Today’s special guest is Sandra Thompson. Sandra is a customer experience expert with a specific interest in emotional intelligence. As a customer experience educator, she teaches the topics of people management and leadership, customer experience, and professional behavior at Pearson Business School in London. Additionally, she runs a certified postgraduate course in Applied Customer Experience and Emotional Intelligence. Sandra recently became the UK's very first Emotional Intelligence Coach to be trained by EI pioneer Dr. Daniel Goleman and will be giving a TEDx talk on the subject in the near future.
For a great conversation about being more accountable for our own health and well-being in the workplace, emotional intelligence, and how we as leaders and team members can get better at it, and how EI uniquely manifests itself in distributed organizations please join me in welcoming Sandra Thompson to the show.
Sandra Thompson
Emotional intelligence expert and founder of …
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About Sandra Thompson
Sandra Thompson is the UK’s first Emotional Intelligence Coach trained by Dr. Daniel Goleman and his faculty. She is a published consultant in the field of customer experience and emotional intelligence. A ‘Customer Experience educator’, Sandra teaches undergraduate students part-time on people management and leadership, customer experience and professional behaviors topics at Pearson Business School in London and she runs a certificated postgraduate course in Applied Customer Experience and Emotional Intelligence; the next course starts mid Sept 2020. Visit this URL for details: [ Ссылка ]
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Host– Ryan Roghaar
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