Business process management is one of the key drivers for ERP, HCM, and digital transformation initiatives. However, it is also one of the most misunderstood components of transformation.

The problem? Vendor marketing spin - such as "best practices," "off the shelf functionality," and other misnomers - are misleading and confuse the issue. This often causes organizations and project teams to underestimate the importance and value of business process management.

This video breaks down the issue and provides a framework for how to do business process management in your ERP or HCM implementation. It also covers how to drive business process improvement as part of your digital transformation initiative.

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