Here's how to Fix Netflix Error Code NW-1-19.
Here are some potential fixes for the Netflix error code NW-1-19:
1. Restart your device and router
The NW-1-19 error is often caused by a temporary network connectivity issue. Restart your streaming device (smart TV, laptop, etc) and then restart your internet router. This will refresh the connections.
2. Check your internet connection
Make sure you have a stable, high-speed broadband connection when trying to stream Netflix. Use a speed test site and confirm you have at least 5Mbps download speed. Connect another device to verify it's just a Netflix issue.
3. Update the Netflix app
Check your device app store for any available updates to the Netflix app. Download the latest app version as older ones may have streaming issues.
4. Change your DNS settings
Configure your internet router or device to use Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1) instead of your ISP's DNS. This can resolve connectivity problems causing Netflix errors.
5. Delete and Reinstall the Netflix App
If the above steps don't help, uninstall and reinstall the Netflix app from your device's app store. Then login again with your account credentials. This will flush out any corrupt files.
i. Here is a list of some common Netflix error codes and potential fixes:
Error Codes:
- m7111-5059-1001: Streaming failure error, often due to a network connection issue. Check your internet connectivity. Restart your device or the app.
- tvq-pm-100 (NW-2-5): Authentication error, indicating an issue with your account/login credentials. Log out and log back in. Update payment info if invalid.
- tvq-st-113: Video unavailable error, often a temporary issue on Netflix's end. Try again later or select another title.
- ui-800-3, ui-122: Device not supported errors. Your device OS, app or firmware may need to be updated to latest version.
Potential Fixes:
- Restart your internet router and connected device
- Check internet connection and test streaming on other sites
- Update the Netflix app on your device
- Log out and back into the Netflix app
- Change the DNS settings to Google (8.8.8.8) or Cloudflare (1.1.1.1) DNS
- Clear the Netflix app cache/data and re-login
- Remove and reinstall the latest version of the Netflix app
- Contact your ISP if network issues persist
Some errors may be temporary on Netflix's end. But trying these troubleshooting tips could help resolve many common Netflix error codes.
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