Marie Tuite, AD at San Jose State University, and Scott Wetherbee, AD at Eastern Michigan University visit with ADU to discuss how they manage different personalities. The conversation begins with a review of their respective communication styles according to the constituency group and continues by covering topics ranging from managing clashing personalities, meeting management, as well as speaking to coaches as a group compared to one-on-one settings. The overall discussion covers arguably one of the most important roles of a leader – managing the human element.

00:00 - Introduction
02:16 - Does your communication style change with different constituencies?
04:34 - How do you handle clashing personalities amongst staff?
07:51 - Managing group dynamics issues
10:28 - Handling Parents & Donors
11:46 - Managing 1s, 2s, 3s, & 4s (stakeholders)
14:34 - Managing the changing external communications landscape

Originally published on 7/22/2018

свернуть